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In the 2004 film The Polar Express, the primary conflict between characters is between the Hero Boy and the Hobo, a ghostly figure who lives on the roof of the train. While the film’s central theme is the Hero Boy's internal struggle with his own skepticism, the Hobo serves as the physical personification of that doubt and acts as a direct antagonist to the boy’s journey toward faith.
The conflict between the Hero Boy and the Hobo is a battle of "persuasion." The Hobo represents the cynical, logical side of the boy’s mind that refuses to believe in anything that cannot be seen or proven.
The conflict began long before the Hero Boy stepped onto the train. It started with the boy's transition from childhood wonder to adult-like rationalism.
While the Hero Boy vs. the Hobo is the most philosophical conflict, there are minor interpersonal frictions:
The resolution occurs at the North Pole when the Hero Boy finally says, "I believe," which causes the Hobo to vanish and allows the boy to finally hear the ringing of the silver sleigh bell—a sound only believers can hear.
The summary mentions he is a 'ghostly figure' but omits the specific backstory often cited in lore/deleted scenes.
The summary focuses on the Hobo as the antagonist but misses the Conductor as the opposing mentor figure in the conflict of faith.
The primary conflict is the Hero Boy's internal struggle between faith and skepticism, which is externalized through his interactions with the Hobo (who represents cynicism/doubt) and the Conductor (who represents belief). The conflict started with the boy's maturation and search for rational proof, shown in the opening scene where he consults encyclopedias and newspapers. The resolution occurs when the boy chooses to believe, symbolized by ringing the silver bell; contrary to the summary, the Hobo is not present during this moment and does not vanish because of it, but is seen later waving goodbye from the train.